Cookie Policy
Nearle uses cookies to keep the platform working reliably, remember your preferences, and understand how we can make the experience better. We don't use cookies to track you across the internet or sell your data.
Essential Cookies
Always ActiveThese cookies are required for Nearle to function at all. They handle login sessions, shopping cart state, and security tokens. Without them, the app doesn't work.
| Cookie Name | Purpose | Duration |
|---|---|---|
| nearle_session | Keeps you logged in during your browsing session | Session |
| nearle_csrf | Protects against cross-site request forgery attacks | Session |
| nearle_auth | Authenticates your account securely across pages | 30 days |
| cart_id | Preserves your shopping cart between visits | 7 days |
Performance Cookies
OptionalThese help us understand how fast pages load, where errors occur, and which parts of the platform customers use most. The data is used only to improve Nearle — not to track individuals.
| Cookie Name | Purpose | Duration |
|---|---|---|
| perf_timing | Records page load times to detect slowness | 1 day |
| error_log | Captures app errors to help our engineering team fix bugs | Session |
Analytics Cookies
OptionalAnalytics cookies help us understand aggregate usage patterns — how many people browse the grocery section, which searches are most common, and how customers discover local stores. All data is anonymised.
| Cookie Name | Purpose | Duration |
|---|---|---|
| nearle_analytics | Tracks page views and in-app navigation patterns | 12 months |
| utm_params | Identifies which marketing channel brought you to Nearle | 30 days |
Preference Cookies
OptionalPreference cookies remember your choices — your saved delivery address, your preferred neighbourhood, your language setting, and which stores you've marked as favourites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| nearle_location | Stores your selected neighbourhood and delivery zone | 6 months |
| nearle_prefs | Remembers your app display and notification preferences | 12 months |
| saved_addresses | Keeps your delivery addresses for quick reorder | 12 months |
Marketing Cookies
Opt-In OnlyNearle does not use cross-site advertising cookies or sell your data to ad networks. We may use cookies to show you relevant promotions and offers within Nearle itself — based on your neighbourhood and past orders, not third-party tracking.
| Cookie Name | Purpose | Duration |
|---|---|---|
| offer_seen | Tracks which promotions you've already seen to avoid repetition | 7 days |
| refer_code | Attributes referral discounts to the correct campaign | 30 days |
Managing Your Cookie Preferences
You have control over most cookies Nearle uses. Here's how to manage them:
Through Your Browser
Every major browser lets you view, delete, and block cookies. Here's where to find those settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Settings → Safari → Privacy & Security
- Firefox: Settings → Privacy & Security
- Edge: Settings → Privacy, Search and Services → Cookies
Through Your Nearle Account
You can manage optional cookies from your Nearle account settings. Essential cookies cannot be disabled — they are required for the platform to work.
Disabling all cookies may cause some features to stop working — like staying logged in or remembering your delivery address. We recommend keeping essential and preference cookies enabled for the best experience.
Updates to This Policy
When we make significant changes to how we use cookies, we will update this page and notify you through the Nearle app. The "Last Updated" date at the top of this page reflects the most recent revision.
For questions about our cookie practices, contact us at: